With 24 hour Armed Guard Security, Bio metrics Access controls, Close Circuit Cameras we insure that only authorized users have access to our facilities, and by keeping our recruiting center separate from our production floor we insure that only trained agents have access to our operation floor. With Backup generator with back up fuel to last 72 hours and redundant UPS systems we insure to stay unaffected should a brown out happens. Security is at the heart of our operation both externally and internally. By fully utilizing redundant Juniper Firewalls, Trend Micro Anti Virus servers, ISA server for user access rights, no cell phone and clean desk policy we protect data security. All mission critical systems such as our PBX, Voice Recorders, Predictive Dialers and IVR Systems are hosted off site at our hosting Facilities in Wyoming and Los Angeles.
CSI Philippines- Quezon City
Established in 2002, our call center in Philippines now holds 1,200 seats and employs over 900 employees. We offer trilingual agents that are fluent in English, Tagalog and Chinese. Located in the heart of Manila, this pioneer site has vast experience on different business processes collected through its decade of operations.
Established in 2010, our Honduras call center holds 750 seats and employs over 500 employees of bilingual agents who are fluent in English and Spanish. Our center is centrally located in Metro Plaza in close proximity to major Universities in San Pedro Sula. With the 750 seats that we currently hold and an additional room for expansion (up to 800 seats), Collective Solution is positioned to take advantage of the abundant college educated bilingual agents.
We sought out the top internet marketing minds to share their expertise on building the ultimate theme. No other theme on the planet has this sort of brain power behind it. Meet them…
CSI Philippines- Cavite
Our third site was established in 2014. The center holds 700 seats and employs over 300 employees. The center is located in a strategic new business center in south of Manilla, with a promising pool of talent with extensive background in hospitality and customer service industries.
Imagine being able to manage all aspects of your site using a live previewer so you can see exactly how that logo, font, or content layout will look before your publish. Now you can. Here’s how it works…